AV Support Technician

To achieve this the AV technician must not only be technically astute, but also able to communicate, organise and work well with a diverse spectrum of stakeholders and personalities.
The AV team support the business's AV needs 7 days a week. The team cover weekends and evenings on a rota with the expectation of working 1 weekend in 4 on average, if required.

As the world's greatest museum of art and design, the V&A enriches people's lives by promoting the practice of design and increasing knowledge, understanding and enjoyment of the designed world.

This is an exciting time to join the V&A IT team. Technology is integral to the operation of the V&A and plays a fundamental role in enabling the Museum to achieve its strategic objectives. The V&A IT team is responsible for supporting V&A technology, ensuring key technology services are delivered in line with Business requirements.

Key skills:

Job Requirements

Person Specification

Job Specific

Support and set-up of AV and interactive equipment such as projectors, screens, video-conferencing equipment, interactive equipment, sound desks, sound systems, DSLRS etc.
Experience of providing IT support during live events, conferences etc.
Support and configuration for online meeting/event software (such as Microsoft Teams and Zoom).
Basic filming /video editing software
Basic audio recording/audio editing software
Basic Live Streaming Hardware/Software
Passionate about Audio Visual Technology

Core Skills

Skilled in basic IT problem diagnosis and resolution
Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders
Ability to effectively engage with third party suppliers
Ability to work as part of an effective and highly skilled team.

Behaviours

Respects others' expertise, time, perspectives and contribution.
Takes responsibility for delivering on actions, achieving high-stand